Refund and Cancellation Policy

At Cart Geek, we value your trust and strive to deliver high-quality services that meet your expectations. This Refund and Cancellation Policy outlines the terms under which cancellations and refunds may be processed for our services.

1. Service Cancellation

• Clients may request a cancellation of services by sending an email to [your support email] within 7 days of project initiation or payment.
• Cancellations are subject to review based on the stage of work completed.
• If significant work has already been initiated or completed, partial or no refund may be applicable.

2. Refund Policy

• Refund requests will be considered only if the project work has not commenced or is in the early stages.
• Once a project plan, wireframe, design, or code development has started, refunds will not be issued.
• In cases of delayed project delivery due to internal reasons, Cart Geek may, at its sole discretion, offer a partial refund or service credit.
• Refunds (if approved) will be processed within 10–15 business days of approval.

3. No Refunds for:

• Completed services or delivered milestones.
• Third-party costs (e.g., domain, hosting, software licenses, plugins, or stock images) purchased on behalf of the client.
• Change of mind or shift in business direction after project commencement.

4. Project Termination by Cart Geek

• Cart Geek reserves the right to terminate a project or contract due to non-payment, repeated delays in client response, or violation of terms of service.
• In such cases, no refund will be issued for the work already completed.

5. Contact for Refunds and Cancellations

For any queries regarding cancellations or refunds, please contact us at: 📧 info@cart-geek.com